1. Data Controller
The data controller responsible for your personal data is Easy Invest Ltd, registered at 45 Highmeadow, Radcliffe, Manchester, M26 1YN, England. You can contact us at team@easyinvest.uk or by calling 0161 524 4180.
2. Information We Collect
We may collect the following types of personal data:
- Identity data: your name, date of birth, and identification documents (where required for AML purposes).
- Contact data: your email address, phone number, and postal address.
- Financial data: information about your investment budget and source of funds (where required).
- Technical data: your IP address, browser type and version, time zone setting, operating system, and other technology on the devices you use to access our website.
- Usage data: information about how you use our website, including pages visited, time spent, and navigation paths.
- Communications data: records of correspondence between you and Easy Invest, including emails, phone call notes, and form submissions.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries and provide you with information about our services.
- To present property investment opportunities that match your stated criteria.
- To carry out anti-money laundering and identity verification checks as required by law.
- To administer and improve our website, including analytics and performance monitoring.
- To send you marketing communications where you have opted in to receive them.
- To comply with legal and regulatory obligations.
4. Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
- Consent: where you have given us explicit consent, for example when opting in to marketing emails.
- Legitimate interests: to operate our business, respond to enquiries, and present relevant investment opportunities.
- Legal obligation: to comply with AML regulations and other legal requirements.
- Contractual necessity: where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
5. Cookies
Our website uses cookies to improve your browsing experience and to analyse website traffic. Cookies are small text files stored on your device by your browser.
We use the following types of cookies:
- Essential cookies: required for the website to function properly. These cannot be disabled.
- Analytics cookies: help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing cookies: used to track visitors across websites to display relevant advertisements.
You can manage your cookie preferences through your browser settings at any time.
6. Third-Party Services
We may share your data with trusted third-party service providers who assist us in operating our business, including:
- CRM and marketing platforms (e.g., GoHighLevel) for managing communications and investor relationships.
- Analytics providers (e.g., Google Analytics) for website performance monitoring.
- Email service providers for sending transactional and marketing communications.
- Identity verification services for AML compliance purposes.
We do not sell your personal data to third parties. All third-party providers are contractually obligated to process your data in accordance with UK GDPR.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typically, we retain investor records for a minimum of 5 years following the end of our business relationship, in line with AML record-keeping requirements.
8. Your Rights
Under UK GDPR, you have the following rights:
- Right of access: to request a copy of the personal data we hold about you.
- Right to rectification: to request correction of inaccurate or incomplete data.
- Right to erasure: to request deletion of your personal data, subject to legal retention requirements.
- Right to restrict processing: to request that we limit how we use your data.
- Right to data portability: to receive your data in a structured, commonly used format.
- Right to object: to object to processing based on legitimate interests or direct marketing.
- Right to withdraw consent: where we rely on your consent, you may withdraw it at any time.
To exercise any of these rights, contact us at team@easyinvest.uk. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: team@easyinvest.uk
Phone: 0161 524 4180
Post: Easy Invest Ltd, 45 Highmeadow, Radcliffe, Manchester, M26 1YN, England
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully. Visit ico.org.uk for more information.